Yes, you can request your preferred stylist, and we’ll always do our best to accommodate based on availability.

Our pricing reflects experience and expertise. We have apprentices, senior stylists, and principal stylists, so you can choose the level that best suits your needs and budget.

For major changes or colour corrections, yes. This ensures we achieve the best and safest result for your hair.

A 30% deposit is required to secure all appointments and is deducted from your final bill.

We accept all major debit and credit cards, including American Express. Cash payments are also welcome.

Yes. A 1.5% surcharge will apply for payments made by card, and $3 Sustainable Salon Fee will be added to each appointment, supporting our eco-friendly initiatives.

The price of your appointment is also subject to change depending on the length of your hair. You will always be re-quoted at the consutlatation stage of your appointment,

Salon Lio is a calm, relaxed space designed for considered, high-quality hairdressing. We ask all clients to be mindful of others in the salon by keeping noise at a respectful level and helping us maintain a peaceful environment for everyone.

Yes, there is nearby parking available close to the salon. We recommend allowing extra time to avoid arriving late especially on Saturdays.

We require at least 48 hours’ notice for cancellations or reschedules. Late cancellations or missed appointments may result in a loss of deposit or a cancellation fee.

We’re happy to accommodate young babies in prams where needed; however, the salon is not suitable for young children for safety reasons and to maintain a calm, considered experience for all clients. We kindly ask that babies are not brought in on peak days to ensure the best possible environment for everyone.